bethlakshmi: (Default)
[personal profile] bethlakshmi
Verizon, despite having told me other wise months ago, has decided to apply a cancellation charge to my account because I was ONE day late in cancelling my trial service.

Not only that, but they referred my account to a credit agency without ever sending me an itemized bill. I've been waiting for one for months, and only found out how much I owed from the credit agency - who clearly managed to find my address OK.

I've already launched a complaint with Verizon, and will be contacting the better business bureau, but I strongly suggest reconsidering your plan if you use Verizon, and highly recommend not switching to them in the future.
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